Services

INDUSTRY SERVICE SOLUTIONS

What We Do

SERVICES DESIGNED FOR HIGH-VALUE MANUFACTURING OPERATIONS.

Optimus Machinery supports your business with full lifecycle services that keep production running, extend equipment life, and accelerate automation adoption.

From rapid machine installation to preventative maintenance and support, our team delivers practical service excellence wherever your operations require it.

98% Service Satisfaction

24/7 Support Availability

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Installation

Fast commissioning of machinery and automation systems.

Complete on-site setup, calibration, and handover for new machine tools and production lines.

Maintenance

Preventive and corrective maintenance programs.

Scheduled inspections, spare parts supply, and service routines to maximize uptime.

Retrofit

Upgrade older machines with modern controls and safety systems.

Improve productivity and extend asset life through targeted modernization.

Automation

Integrated automation for consistent, efficient workflows.

Robotics, material handling, and Industry 4.0-ready system integration.

Service Portfolio

COMPREHENSIVE SERVICES FOR MACHINERY & AUTOMATION

Annual Maintenance Contract

Our AMC packages deliver planned preventive servicing, full system inspections, and reliability improvements tailored to your machine fleet.

Scheduled preventive maintenance
Equipment health monitoring
Machine uptime optimization

Breakdown Service Support

When unplanned downtime hits, our breakdown support team reacts quickly to restore production and minimize losses.

Rapid fault diagnosis
On-site repairs
Spare parts replacement

Relocation Service

Every machine relocation is different, therefore individual planning and preparation is required. Poppys Automation offers all services under one roof and ensures that your machine relocation is worry free and fast.

Controller Upgrade
Servo Upgrade
Electrical Panel
Drive Replacement
Software Integration
Machine Modernization

CNC Part Programming & Application Support

Our programming experts assist customers with optimized CNC part programming, cycle improvements, process support and production optimization.

CNC Programming
Cycle Optimization
Tool Selection
Process Improvement
Training
Production Support

Spare Parts & Consumables

We supply genuine spare parts and consumables for CNC machines including electrical components, mechanical parts, lubrication products and accessories.

Electrical Parts
Mechanical Parts
Sensors
Servo Motors
Bearings
Accessories

Retrofit & Calibration

Retrofit, Controller Upgradation & Laser Calibration

Retrofit & Controller Upgradation

Advanced machine retrofits built for modern manufacturing.

Machine retrofits are possible in various levels. A retrofit can be as basic as replacing old axes motors and drives with new AC digital servo technology. A comprehensive retrofit for example would include an all new machine electrical system such as CNC control, AC digital servo motors and drives, complete machine wining, linear and rotary encoders for closed loop positioning feedback, new operator pendent, and new electrical cabinet. Machine operation Training and Manufacturers Warranty are also provided.

Laser Calibration Services

Precision laser calibration for CNC and conventional machine tools.

Poppys Automation provides professional Laser Calibration Services for CNC and conventional machine tools to ensure high positioning accuracy, repeatability, and machining precision. Our advanced laser calibration solutions help manufacturers improve machine performance, reduce production errors, and maintain international quality standards.

Official Partner

Official Sales & Service Partner

Optimus Machinery is proudly supported by Poppys Automations as our official Sales & Service Partner, delivering professional engineering support and reliable customer service solutions across the industrial sector.

Established with a vision to provide advanced industrial automation and CNC engineering solutions, Poppys Automations has built a strong reputation for technical excellence, customer commitment, and dependable after-sales support. Backed by an experienced management team and highly trained service engineers, the company continues to support industries with innovative and efficient automation solutions.

Expert Team

Their Experienced Engineering Team Specializes In:

Machine Installation & Commissioning
After-Sales Technical Support
Annual Maintenance Contracts (AMC)
CNC Machine Maintenance & Troubleshooting
Preventive & Breakdown Maintenance
Machine Calibration Services
Spare Parts & Technical Assistance
Customer Training & Application Support

Service Process

OUR SERVICE WORKFLOW

Assess & Plan

We review your facility, equipment, and production goals before recommending a tailored service plan.

Execute & Optimize

Our engineers perform installation, maintenance, or retrofit work cleanly and with minimal production impact.

Support & Improve

We follow up with training, spare parts, and continuous improvement suggestions for future performance gains.

Rapid Response

Local support backed by global expertise.

Our service teams are ready to diagnose issues, source parts, and restore productivity fast.

Transparent Pricing

Fixed-cost service options with no hidden fees.

We provide clear estimates and service agreements so you can plan with confidence.

Future Ready

Solutions that grow with your production needs.

We help you move from standalone machines to connected, efficient manufacturing workflows.