Our commitment to quality ensures every Optimus CNC machine, conventional lathe, and automated welding workstation comes backed by comprehensive warranty protection and guaranteed spare parts support.
Every new Optimus machine tool supplied by Poppys Automation Pvt. Ltd. includes a 12-month comprehensive manufacturer's warranty against defects in materials, mechanical assemblies, and control electronics under normal operating conditions.
Covers machine bed castings, columns, linear guideways, lead screws, bearings, and structural weldments against manufacturing defects.
Covers CNC controller units, servo motors, spindle drives, electrical cabinets, and AVC tracking modules against electronic failures.
Guaranteed availability of genuine spare parts and rapid dispatch from our regional service centers in India and the UAE.
In the unlikely event of a component failure or machine malfunction during the warranty period, our dedicated service engineers provide 24/7 remote diagnostics and rapid on-site resolution.
India Service Hotline
+91-97918 62226UAE Service Hotline
+971-4-2278223